For many of the people who work in food services today, their job is strict “work”, not occupation. This fact has been demonstrated in the industry’s turnover rate, where a typical fast-food restaurant completely replaces all its employees. One of the most important issues involved in security and communication is constantly need to obtain critical information in front of employees as they circulate in days, weeks, and months.
This is an area that is often overlooked when food service companies begin to convert their stores’ visual communications to digital format paths. By installing a screen in a so-called “backstage”, some real pain points revolve around a changing and moving workforce whose members do not have time to put in formal training.
In this connection, digital can be a essential member of the team when it refers to completing four important tasks for your business, although stem from your customers’ perceptions. These include:
1.Enhanced Equipment and Safety Training: Kitchens are filled with oven, drier, sharp utensils and smooth table. Digital screens can strongly enhance workplace safety while promoting food safety, reducing operator liability risks and employee workday losses.
2.Improvement of employee product knowledge and customer service: The operators of hyper-competitive restaurant businesses thrive on the basis of their quality of customer service and participation. Digital customization keeps everyone on the same page every day, meantime, it also effectively displaying best practices to engage customers, effectively speak and keep the latest promotions.
3.To communicate with desk-less staff from headquarters and elsewhere: Normally, restaurant staff do not equip with desktop computers, mobile devices, or e-mail addresses, since employee move throughout the day, making use of employee-accessible digital screens is the most effective way of salary, payment information to the incentive message.
4.The measurement of constant, objective performance: A screen connected to the management system can provide each team real-time displays of key indicators, including from in-store service, through ordering time to delivery, even the feedback from customer. Today, old-fashioned LED readouts are replaced by dynamic chart displays and other visual cues, showing the teams how they are performing, just as they are going through their days.
The bottom line on Digital Signage Software
It has been proven that when implemented fully and carefully, the type of effective back-office communication that digital can provide has increased the likelihood that the turnover rate will slow down, the employees are happier when they know what’s happening and whether their work is attention and appreciation.
In addition, digital signage provides an intelligent way to interact in a meaningful way to engage customers, such as interactive screen ordering, payment, avoiding lines, and even customer interaction. This is a quick and accurate option with customized functionality, which can also relieve the manager’s operation, simplify payments and reduce waste.
When we work with customers, we always want to use the tools that can improve the visitor experience in a way. The user experience must be simple and intuitive, the real work is in the back of the screen, and integrating with the point of sales system efficiently and accurately.
In this connection, ordering screens will bring double lives when designed in a proper way, as they will not idle when not in use, but continue to show “attract” content to attract customers, communicate promotions and other privilege, and help operators communicate with patrons. Digital is meaningful and saves cents in that way, not to mention helping operators maintain the rules that seem to be constantly changing in the game.
